New Clients
Your First Visit
Everything you need to know before your first appointment at Elite Health.
What to Expect
Your first visit is all about understanding you — your goals, your body, and how we can help.
Before You Arrive
- Complete our Elite Health screening questionnaire (see below)
- Read any pre-appointment guidance we send you
During Your Appointment
- Your therapist-trainer will conduct a thorough assessment
- PT sessions are 1 hour; therapy sessions are 45 minutes
- Wear comfortable sports clothing and supportive footwear
After Your First Visit
Our therapists will provide personalised post-treatment and movement advice tailored to your needs.
Our Personal Trainers will agree a regular session schedule and a training approach based on your priorities and goals.
Complete Your Health Screening
All new clients must complete a health screening questionnaire before their first appointment. This helps us understand your medical history, current conditions, and goals.
Your Health Screen is Ready & Waiting
When you book your first appointment, a link to your Health Screen questionnaire will be included in your confirmation email. Simply complete it before your session.
You can also access it at any time by logging into your Elite Health account via the WellnessLiving app or website.
Book Your First Appointment
Once you’ve completed your health screening, choose the type of appointment that’s right for you.
Personal Training
1st PT for One or Two. Private 1-on-1 or shared session with a therapist-trainer.
1 hour
Sports Massage
First or follow-up appointments. Hot stones and home visits available.
45 min
Osteopathy
First appointment or follow-up. Home visits available within 5 miles.
45 min — from £58
Body Massage
Swedish, hot stones, full body relaxation, or lymphatic drainage massage.
45 min–1 hr — from £51
Backcare
Assessment and specialist treatment for back pain conditions.
45 min–1 hr
Specialist Services
Soft tissue, strength & conditioning, nutrition, health screening, or virtual PT.
From £25
Frequently Asked Questions
What should I wear?
Comfortable sports clothing and supportive footwear. You’ll be moving during your session, so wear something that allows a full range of motion.
How long is the first appointment?
Personal Training sessions are 1 hour. Therapy sessions (Sports Therapy, Osteopathy) are 45 minutes. This includes your initial assessment.
Do I need to complete a health screening?
Yes, all new clients must complete our Elite Health screening questionnaire before their first appointment. This helps your therapist-trainer understand your medical history, current conditions, and goals so they can plan your session safely and effectively.
Can I bring someone with me?
Yes! We offer training for two people — couples, family members, or friends. It’s a great way to stay motivated and share the experience. Just let us know when you book so we can prepare accordingly.
What if I’m nervous?
That’s completely normal. Our studio is private — it’s just you and your therapist-trainer. No audiences, no judgement. We work with clients from age 12 right through into their 90s, from complete beginners to seasoned athletes. Whatever your starting point, you’re in safe hands. Please note that clients under 18 must be accompanied by a parent or guardian.
Have Questions?
Not sure which appointment type is right for you? Give us a call and we’ll help you decide.